Is UKWritingExperts Legit?
Yes, it is a legitimate company. Only £8.99 for a page of academic content is certainly an inviting rate, considering that the majority of students are on a limited budget. Still, such low prices raise the concern about the quality of service and writing offered, which is why we decided to evaluate this company’s features one by one.
Rating: 4/5
Paper Quality
Even though they do not have loyalty programs, the company certainly offers inviting prices. With the added discount, we got an amazingly low price, considering that the original rate was cheap to start with.
However, our essay quality only confirmed our fears – this company cannot and does not deliver quality content for the low prices they offer. This is not strange since customers cannot really expect high-quality writers at such low fees.
The essay we got was filled with plagiarism, which is why we immediately turned to the customer service for help.
Rating: 2/5
Pricing Model and Payment Options
Ukwritingexperts.co.uk did not lie about their prices like many other companies do, which is good news. Prices here are actually very cheap, even for the shortest deadline option of 24 hours.
Still, the deadline options are a bit limited, since customers can only choose between a week, 3-5 days, 48 hours, and 24 hours. Other than this, prices are calculated based on paper quality, not type of paper or requirements.
Payments are done via credit card and PayPal and appear to be fully secured.
Newcomers’ Discounts and Loyalty Program
The only existing discount for this service is the 15% discount given to newcomers. Aside from this rather inviting offer, the company mentions no loyalty programs or bulk discounts on the website.
Customers reviews online indicated that the service has limited offers they present on the website, but there isn’t one at the point of writing this review.
This is yet another indication that the company is not really focused on creating regular customers. The lack of a variety of papers and loyalty programs is probably a reason why the company hasn’t become so popular since its establishment.
Rating: 4/5
Academic Writing Services Offered
A company cannot be considered a smart choice of a regular provider without a full list of services. Unfortunately, this company did not only fail in creating a reliable Services page, but they have one of the shortest lists of services we have seen on the market.
The only papers you can get here are essay, coursework, assignment, dissertation, thesis, research proposal, report, and case study. The lack of many commonly assigned papers such as research papers, movie reviews, book reviews, lab reports, etc. makes this company a poor choice of a regular content provider.
Rating: 2/5
Customer Care and Support
As we said, we had to get in touch with the customer service to complain about the plagiarism and low quality of the paper. As it turns out, Ukwritingexperts does not offer a refund in case of low-quality content or a missed deadline, but only offers a free revision.
There is a trick to this, too. If you check the homepage, the content says: ‘ free revisions (in case of any discrepancy)’. Discrepancies are actually determined by the service after you send out a revision request in the form of a complaint about the paper. In our case, the service ‘did not consider the things we pointed out to be discrepancies’. Our request for a revision was actually denied!
Other than this, the agent was prompt in answering our questions, sent the request for revision immediately, and responded rapidly. However, the company’s guarantees are very limited.
Rating: 3/5
Website Usability
Except for the bad Services page, ukwritingexperts.co.uk did an excellent job of creating the website. The site is easy to navigate and provides visitors with all the information they need. In addition, the company does have a blog where you can check the quality of content, even though this blog has not been updated for a couple of months at this point.
What Students Say
“I liked the site’s website, but the biggest reason why I chose them was actually the price. Now I do not believe they are worth that price because the writer delivered a bad paper and they shamelessly rejected my request for a free revision.” – Karen Lawrence.
“For a company that offers so much, they should at least do half of it. Ukwritingexperts.co.uk has good prices and what I find to be great customer service, but their writers are the furthest from experts than anyone can be!” – Anne Lueras.
Conclusion
With basically non-existent guarantees and a bad revision policy, ukwritingexperts.co.uk seems like a poor choice of a content provider. If you add the low quality of the paper and lack of services offered to this equation, you get a very unpopular service. The only advantage we found here was customer service availability and the amazingly low prices, which are not a reason enough to purchase from this service.